McGill University Interview Excerpts
Moderator: What do you know about creative thinking today that you wished you knew twenty years ago?
Michalko: That creativity can be learned. It’s a myth that creativity cannot be learned, and that you are either born creative or you are not. Creativity is not genetically determined.
Typically, the average person has been taught to think reproductively, that is, on the basis of similar problems encountered in the past. We analytically select the most promising approach based on past experiences, excluding all other approaches, and work within a clearly defined direction towards the solution to the problem.
That’s why every delivery expert in the U. S. doomed Fred Smith’s idea of Federal Express to failure. They believed that based on their past experiences, no one would pay a fancy price for speed and reliability. And why, after Univac invented the computer, they refused to market it to business, because they said businesses had no use for a computer.
If you always think the way you always thought, you’ll always get what you’ve always got.
In contrast, creative people think productively, not reproductively. When confronted with a problem, they ask, “How many different ways can I look at it?” instead of “What have I been taught by someone else on how to solve this?” They tend to come up with many different responses, some of which are unconventional and possibly unique.
Albert Einstein was once asked what the difference was between him and the average person. He said that if you asked the average person to find a needle in the haystack, the person would stop when he or she found a needle. He, on the other hand, would tear through the entire haystack looking for all the possible needles.
Moderator: What do you know now about the application of creative thinking in business that you wished management knew?
Michalko: I wish management would become aware of the importance of recording thoughts and ideas and learn how to incubate their thinking. My favorite technique when stonewalled is to do nothing, and let my subconscious mind work on the problem. Sooner or later, an idea or solution will pop up in my mind appear after a period of incubation out of nowhere.
The act of recording your thoughts and ideas about a particular problem plants the information into your long term memory and also into your unconscious. In the unconscious mind, we activate complexes of information without boundary.
Information held in long term memory can be processed in parallel in the unconscious and find its way into conscious thought. An innovative idea emerges not in any real time sequence but in a “mind popping” explosion of thought.
My work notebook contains information about all the ideas, concepts, and problems that I am working on. By periodically reviewing my notebook, I activate all the recorded information in my conscious and subconscious mind.
This sets up a mental system of network thinking where ideas, images, and concepts from completely unrelated problems combine to catalyze the nascent moment of creativity.
Recording your work plants the information in your subconscious mind and somehow activates relevant patterns so it can be processed into a mind popping solution, even after a long delay during which the problem is abandoned.
Archimedes got his sudden insight about the principle of displacement while daydreaming in his bath. According to legend, he was so excited by his discovery that he rushed naked through the streets shouting, “Eureka!” (I’ve found it). Henri Poincare, the French genius, spoke of incredible ideas and insights that came to him with suddenness and immediate certainty out of the blue. So dramatic are the ideas that arrive that the precise moment in which the idea arrived can be remembered in unusual detail.
Darwin could point to the exact spot on a road where he arrived at the solution for the origin of species while riding in his carriage and not thinking about his subject. Other geniuses offer similar experiences. Like a sudden flash of lightning, ideas and solutions seemingly appear out of nowhere.
That this is a commonplace phenomenon was shown in a survey of distinguished scientists conducted over a half century ago. A majority of the scientists reported that they got their best ideas and insights when not thinking about the problem.
Ideas came while walking, recreating, or working on some other unrelated problem. This suggests how the creative act came to be associated with “divine inspiration” for the illumination appears to be involuntary.
The more problems, ideas and thoughts that you record and review from time to time, the more complex becomes the network of information in your mind. Your subconscious mind never rests. When you quit thinking about the subject and decide to forget it, your subconscious mind doesn’t quit working.
The thoughts keep flashing freely in every direction through your subconscious. They are colliding, combining and recombining millions of times. Typically, many combinations are of little or no value, but occasionally, a combination is made that is appreciated by your subconscious and delivered up to the conscious mind as a “mind popping” idea.
Our conscious minds are sometimes blocked from creating new ideas because we are too fixated. When we discontinue work on the problem for a period of time, our fixation fades, allowing our subconscious minds to freely create new possibilities.
To experience “mind popping,” try the following experiment. Write a letter to your unconscious about a problem. Make the letter as detailed as possible. Describe the problem, what steps you have taken, the gaps, what is needed, what the obstacles are, the ideal solution and so on.
Instruct your subconscious to find the solution. Write, “Your mission is to find the solution to the problem. I would like the solution in two days.” Seal the letter and put it away. Forget it. Open the letter in two days. If the problem still has not been solved, write on the bottom of the letter, “Let me know the minute you solve this.” Sooner or later, when you are most relaxed and removed, ideas and solutions will pop up from your unconscious.
Moderator: Describe strategies you apply in your daily life to make it more creative.
Michalko: Two fairly simple things I do are:
- Constantly try to improve my ideas
- Challenge all my assumptions
Einstein believed that every new idea is some addition or modification to something that already exists. You take a subject and manipulate or change it into something else. There are nine principle ways you can manipulate a subject. These are arranged into the mnemonic SCAMPER. You isolate the subject you want to think about and ask the SCAMPER questions to see what new ideas and thoughts emerge.
Think about any subject from improving the paperclip to reorganizing your corporation. You’ll find that ideas start popping up almost involuntarily, as you ask if you can:
- S = Substitute something?
- C = Combine your subject with something else?
- A = Adapt something to your subject?
- M = Magnify or modify add to it or change it in some fashion?
- P = Put it to some other use?
- E = Eliminate something from it?
- R = Rearrange or reverse it?
Thomas Edison was also tireless in his persistence to change a subject into something else through trial and error. In Edison’s laboratory, there is a staggering display of hundreds of phonograph horns of every shape, size and material. Some are round, square, angular, thin, short, squat while others are curved and as long as six feet tall.
This collection of rejected ideas is a visual testament to Edison’s approach to creativity which was, in essence, to try out every possible design he could imagine. Once asked to describe the key to creativity, he reportedly said to never quit working on your subject until you get what you’re after.
Contrary to popular belief, Edison did not invent the light bulb: his genius, rather, was to perfect the bulb as a consumer item. Edison also studied all his inventions and ideas as springboards for other inventions and ideas in their own right.
To Edison, the telephone (sounds transmitted) suggested the phonograph (sounds recorded), which suggested motion pictures (images recorded). Simple, in retrospect, isn’t it? Genius usually is.
Edison felt his lack of formal education was, in fact, “his blessing.” This enabled him to approach his work of invention with far fewer assumptions than his more educated competitors, which included many theoretical scientists, renowned Ph.D.s, and engineers.
He approached any idea or experience with wild enthusiasm and would try anything out of the ordinary, including even making phonograph needles out of compressed rainforest nuts, and clamping his teeth onto a phonograph horn to use as a hearing aid, feeling the sound vibrate through his jaw. This wild enthusiasm inspired him to consistently challenge assumptions.
He felt that in some ways too much education corrupted people by prompting them to make so many assumptions that they were unable to see many of nature’s great possibilities. When Edison created a “system” of practical lighting, he conceived of wiring his circuits in parallel and of using high resistance filaments in his bulbs, two things that were not considered possible by scientific experts, in fact, were not considered at all because they were assumed to be totally incompatible until Edison put them together.
An easy way to challenge assumptions is to simply reverse them and try to make the reversal work. Try this: List your assumptions about a subject; then, write down the opposite of each assumption; and finally, list as many useful ways as you can to accomplish each reversal.