The ancient Greek philosophers Socrates, Aristotle and Plato created the rules for thinking that were introduced into Europe during the Renaissance. These rules have evolved into logical thinking habits. Typically, we’ve learned how to analyze a situation, identify standard elements and operations and exclude everything else from our thinking. We’re taught to emphasize exclusion rather than inclusion. Then we analytically fixate on something that we have learned from someone else and apply that to the problem.
Suppose we are given a button to match, from among a box of assorted buttons. How do we proceed? We examine the buttons in the box, one at a time; but we do not look for the button that might match. What we do, actually, is to scan the buttons looking for the buttons that “are not” a match, rejecting each one in which we notice some discrepancy (this one is larger, this one darker, too many holes, etc.). Instead of looking for “what is” a match, our first mental reflex is to look for “what is not” a match. Give a young child the same exercise and the child will immediately look to find what is a match. This is because the child is thinking naturally and has not yet been educated to think exclusively.
We sometimes say adults are better at paying attention than children, but we really mean the opposite. Adults are better at not paying attention. We’re educated to screen out everything else and restrict our consciousness to a single focus. This ability, though useful for mundane tasks, is actually a liability to creative thinking, since it leads us to neglect potentially significant pieces of information and thoughts when we try to create something new. To truly experience the difference between adult and children, take a walk with a two-year old. They see things you don’t even notice. The French poet Baudelaire was right: “Genius is nothing more nor less than childhood recovered at will.”
Suppose you were given a candle, a cork board and a box of tacks. Can you fasten the candle in such a way that it does not drip on the floor? Typically, when participants are given a candle, cork board, and a box of tacks and asked to fasten the candle on the wall so that it does not drip on the floor, most have great difficulty coming up with the solution. We’ve been taught to divide a complex problem into its separate objects that can be labeled and separated into separate pre-established categories such as cork board, candle, tacks and box. This kind of thinking is again, by nature, exclusionary. We look for “What is not@ instead of “What is,” and What can be.@ Interpreting problems by excluding things through the prism of past experience will, by definition, lead the thinker astray. Once the box is perceived as a container for the tacks, it is not thought of as anything else.
By thinking of “What can be,” instead of “What is not,” our thinking becomes more abstract and conceptual as we dramatically increase possibilities and freedom of thought. Thinking “what the box can be” suggests using it as a platform by tacking the box to the board as a platform and placing the candle on top.
An experimental psychologist set up the task of making a pendulum. Subjects were led to a table on which had been placed a pendulum-weight with a cord attached, a nail and some other objects. All one had to do was to drive the nail into the wall using the pendulum weight and hang the cord with the pendulum on the nail. But there was no hammer. Most of the subjects were unable to accomplish the task.
Next, another series of subjects were given the same task under slightly altered conditions. The cord was placed separately from the pendulum-weight and the word pendulum-weight was not used. All the subjects accomplished the task. Their minds were not prejudiced by past experiences, labels and categories, so they simply used the pendulum-weight to hammer in the nail, then tied the cord weight and the weight to the cord.
The first group failed because the weight was firmly embedded in its role as a pendulum-weight and nothing else, because it had been verbally described as such and because visually it formed a unit with a cord attached. The visual gestalt of weight-attached-to-cord, plus the verbal suggestion from their experimenter made it impossible for them to change their perception of a pendulum-weight into a hammer. “This is not a hammer,” they thought.
In contrast, creative thinkers think productively, not reproductively. When confronted with a problem, they ask “How many different ways can I look at it?”, “How can I rethink the way I see it?” and “How many different ways can I solve it?” instead of “What have I been taught by someone else on how to solve this?” They tend to come up with many different responses, some of which are unconventional and possibly unique.
Can you move one of these cards to leave four jacks in the following thought experiment? Try to solve it before you continue reading.
To solve the experiment you have to rethink how you see the cards. How, for example, you can remove one card to leave four jacks when there are only three jacks to begin with? How can you manufacture another jack out of thin air? Can you shuffle or move the cards in such a way to create another Jack? Is there anything you can do with the cards to make another jack? The solution is to take the king and place it over the queen so that the right half on the upper-left “Q” is covered making a “C.” Now you have formed the word “jack,” and you have four jacks.
LEARN TO THINK PRODUCTIVELY
With productive thinking, one generates as many alternative approaches as one can. You consider the least obvious as well as the most likely approaches, and you look for different ways to look at the problem. It is the willingness to explore all approaches that is important, even after one has found a promising one. Einstein was once asked what the difference was between him and the average person. He said that if you asked the average person to find a needle in the haystack, the person would stop when he or she found a needle. He, on the other hand, would tear through the entire haystack looking for all the possible needles.
We automatically accept what we are taught and exclude all other lines of thought. The same thing happens when we see something odd or unusual in our experiences. We tend to accept whatever explanation someone with experience tells us. This kind of thinking reminds me of herring gulls. Herring gulls have a drive to remove all red objects from their nest. They also have a drive to retrieve any egg that rolls away from the nest. If you place a red egg in the nest, when the gull returns she will push it out, then roll it back in, then push it out again, only to retrieve it once more.
At a seminar, I asked participants if they could give me examples of people doing something absurd because they simply reproduced what was done before. One of the participants, a quality management consultant, told us about his experience with a small English manufacturing company where he consulted to advise them on improving general operating efficiency.
He told us about a company report which dealt with various aspects of productivity. At the top-right corner of one form, there was a small box with a tiny illegible heading. The consultant noted that the figure ‘0’ had been written in every such report for the past year. On questioning the members of staff who completed the report, they told him that they always put a zero in that box, and when he asked them why they told him they were told do so by their supervisor. The supervisor told him he guessed it had to do with accidents but wasn’t sure. It had always been “0” for the twenty years he had been there, so he continued the practice.
The consultant visited the archives to see if he could discover what was originally being reported and whether it held any significance. When he found the old reports, he saw that the zero return had continued uninterrupted for as far back as the records extended – at least the past thirty years. Finally he found the box that catalogued all the forms the company had used during its history. In it, he found the original daily report, in pristine condition. In the top right corner was the mysterious box, with the heading clearly shown …… ‘Number of Air Raids Today’.
(Michael Michalko is the highly-acclaimed author of Thinkertoys: A Handbook of Creative Thinking Techniques; Cracking Creativity: The Thinking Strategies of Creative Geniuses; Thinkpak: A Brainstorming Card Deck, and Creative Thinkering: Putting Your Imagination to Work. http://www.creativethinking.net)